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Food Service Operations Manager

2 months ago


Burnaby, British Columbia, Canada 1323789 B.C. Ltd. Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at 1323789 B.C. Ltd. as a key member of our food service operations team.

Key Responsibilities
  • Establish and Implement Operational Procedures

Develop and implement effective methods to meet work schedules, ensuring seamless food service operations.

Supervise and Coordinate Food Service Staff

Oversee and coordinate the activities of staff who prepare and portion food, ensuring high-quality service and customer satisfaction.

Train and Develop Staff

Provide comprehensive training to staff on job duties, sanitation, and safety procedures, ensuring they are equipped to deliver exceptional service.

Inventory Management and Quality Control

Estimate and manage ingredient and supply requirements for meal preparation, ensuring quality control standards are met.

Customer Service and Feedback

Address customer complaints and concerns in a professional and timely manner, ensuring a positive dining experience.

Administrative and Reporting Tasks

Maintain accurate records of stock, repairs, sales, and wastage, and prepare and submit reports as required.

Work Schedule Management

Establish and manage work schedules to ensure efficient food service operations.

Support for Diverse Groups
  • Accessibility and Inclusion

Provide awareness training to employees to create a welcoming work environment for persons with disabilities.

Cross-Cultural Training

Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees.

Youth and Veteran Support

Provide awareness training to employees to create a welcoming work environment for youth and Veterans.

Indigenous and Visible Minority Support

Provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers and members of visible minorities.

Work Environment
  • Work Term

Permanent position

Work Language

English

Hours of Work

35 to 40 hours per week