E-commerce Account Manager

4 weeks ago


Mississauga, Ontario, Canada Randstad Canada Full time
About the Role

We are seeking an experienced Account Manager to join our team at a rapidly growing B2B shipping solutions company in Mississauga. This in-office role will challenge you to develop your skills in a supportive environment with strong leadership.

Key Responsibilities
  • Manage relationships with a portfolio of e-commerce clients, both virtually and in person
  • Respond to all client inquiries, concerns, and issues in a timely manner, working with internal teams to resolve any challenges
  • Use your experience with logistics to guide clients to optimize their operations
  • Be the subject matter expert to educate clients on internal tools and platforms
Requirements
  • 2+ years of experience with e-commerce and/or the logistics industry
  • 3+ years of customer service experience
  • Be super tech savvy and up to date on social media trends
  • Great communication skills, both oral and written
  • Customer-centric attitude, and a passion for going above and beyond
  • G license and access to reliable transportation is strongly preferred
What We Offer
  • Salary starting from $50,000
  • Flexible work hours, starting from 9am
  • Vacation and personal days
  • On-site gym available 24/7
  • Health spending account
  • Grow your career internally
How to Apply

Please visit www.randstad.ca and apply through the posting. We appreciate all applications; however, we will only be reaching out to those who meet the qualifications.



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