Crew Scheduler Position
1 week ago
About the Role:
Sunwing Vacations Group is seeking a Crew Scheduler to join our team in making vacation dreams come true. As a Crew Scheduler, you will be responsible for ensuring all pairings are staffed safely and efficiently in a timely fashion while complying with all government regulations and collective agreements.
Key Responsibilities:
- Monitor and evaluate crew schedule legalities and amend, as necessary.
- Ensure legal and timely staffing of all flights in relation to the government regulations and the Sunwing working conditions.
- Provide effective and timely communication with all Crew Members as it relates to schedule changes, flight assignments, and delays.
- Incorporate safety guidelines and policies into all functions of the position.
- Liaise with the applicable training department to notify of disruptions.
- Work with your team to solve arising operational issues as quickly as possible.
- Apply and relay information regarding the application of Crew Agreements and Regulations.
- Coordinate scheduling activities to achieve on-time operational performance in concert with other operational areas.
- Provide feedback for process change for continuous improvement for Crew Scheduling activities.
Requirements:
- Must be able to work in an office environment.
- Must be able to pass a Criminal Background Check.
- Flexible schedule; Days and nights, rotational shift work (4 days on, 4 days off).
- Customer Service experience required.
- Exceptional interpersonal and communication skills (written & verbal).
- Ability to be adaptable in a fast-paced, high-pressure environment and work with different personality types.
- Ability to work autonomously and within a team.
- Previous airline operational experience, an asset.
What We Offer:
- Great travel perks.
- Goodlife Corporate Discount.
- Growth opportunities.
- Free Parking.
- Open concept, collaborative workspace.
- Fresh Café with delicious snacks and meals at a subsidized price.
- Opportunity to give back through our social responsibility initiatives.
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