Digital Product Optimization Specialist

22 hours ago


Mississauga, Ontario, Canada Careers at ONroute Full time
About the Role

We are seeking a highly skilled Digital Product Optimization Specialist to lead our digital transformation journey for Quick Service Restaurants (QSR) kiosk ordering experience.

Key Responsibilities:
  • Foster a customer-centric approach to digital product development, ensuring seamless and intuitive experiences across all platforms.
  • Analyze guest behavior and feedback to identify areas of improvement and implement data-driven solutions.
  • Collaborate with cross-functional teams to enhance and manage digital menus and kiosks, meeting current and future QSR brand needs.
  • Develop and execute a digital product strategy that drives revenue growth, aligned with delivering exceptional guest satisfaction and business objectives.
  • Evaluate and manage relationships with external vendors and technology partners to ensure delivery of business goals and uptime quality standards.
Qualifications:
  • Bachelor's degree in digital design, business, marketing, computer science, or related field.
  • Proven track record of 2-5 years in digital product management, preferably in the QSR or hospitality industry.
  • Strong technical understanding of digital technologies, platforms, and trends, with experience in e-commerce, mobile apps, and digital payments.
  • Creative thinker with a passion for innovation and continuous improvement.
  • Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.
What We Offer

As a Digital Product Optimization Specialist at ONroute, you will be part of a dynamic team committed to delivering exceptional guest experiences. Our comprehensive benefits package includes a competitive salary range of $80,000 - $110,000 per annum, depending on experience.



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