Operational Support Specialist for Private Banking

4 weeks ago


Toronto, Ontario, Canada Royal Bank of Canada Full time

Job Description

At Royal Bank of Canada, we're seeking an exceptional Operational Support Specialist to join our Private Banking team. As a key member of our team, you'll play a vital role in delivering high-quality support to our clients and ensuring the smooth execution of their transactions.

Responsibilities:

  • Provide expert support to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Work closely with our teams to ensure seamless transaction execution, including account openings, wire payments, and other client requests.
  • Identify opportunities for process improvements and recommend solutions to enhance efficiency and quality.
  • Collaborate with colleagues to achieve shared goals and objectives, promoting a culture of teamwork and collaboration.

Requirements:

  • Superior client servicing skills, with a strong focus on providing exceptional service and support.
  • Strong working knowledge of Microsoft Office Suite, with the ability to learn new tools and systems quickly.
  • Meticulous attention to detail, with a focus on quality and accuracy.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, with a focus on employee well-being and satisfaction.
  • The chance to work with a leading financial institution, making a real difference in the lives of our clients and communities.

Join our team and be part of something special



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