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Preventative Maintenance Agreement Sales Representative

2 months ago


PointeClaire, Quebec, Canada Mircom Group of Companies Full time
About the Role

We are seeking a highly motivated and resourceful Sales Representative to join our team at the Mircom Group of Companies. As a key member of our sales team, you will be responsible for identifying and obtaining new sales for our Preventative Maintenance Agreement (PMA) service and inspections.

Key Responsibilities
  • Develop and upsell new and existing accounts by checking customers' buying history and proactively contacting existing customers to ensure orders are handled accurately and in a timely manner.
  • Target new business opportunities using industry contacts and expertise.
  • Establish relationships with building owners, property management companies, prospects, and industry insiders through a combination of cold calling, outdoor field sales, and direct marketing efforts to present Mircom products and services and solicit new business.
  • Upsell and maintain service agreements with existing customers through a combination of outdoor field sales, phone sales, and marketing efforts.
  • Develop innovative solutions using Mircom products and services to competitively meet customer needs.
  • Develop a win/pricing strategy based on market and customer knowledge.
  • Sell new service agreements on all company products and services.
  • Meet directly with customers to establish their needs and drive overall sales process.
  • Create proposals for service agreements, test inspections, and preventive maintenance.
  • Quote sales agreements for customers with technical accuracy and within company pricing guidelines.
  • Maintain client rapport by understanding current and future needs by responding promptly.
  • Identify and resolve customer concerns and issues accurately and efficiently and in a timely manner.
  • Demonstrate and present to customers a thorough understanding of company services and communicate market pricing, customer needs, and competitor information and services.
  • Acquire and maintain sound knowledge of all product lines and services offered.
Requirements and Skills
  • Proven B2B sales with strong prospecting skills including telephone and in person cold calling.
  • Self-starter
  • Highly motivated
  • Aptitude for learning
  • Excellent interpersonal skills and effort at building relationships with a strong service orientation
  • Solid team player
  • Must be willing to travel for customer calls.
  • Advanced sales skills and ability to develop customer solutions.
  • Goes beyond job requirements to seek opportunities and generate ideas for improvements.
  • Proficient computer skills
  • Minimum 3+ years of technical sales experience, including but not limited to fire & life safety industry.
  • Strong oral and written communication skills (English)
  • Post-secondary education (sales or technical degree/diploma)
  • Excellent presentation skills
  • Experience with preparing thorough quotes.
  • Knowledge of fire alarm industry and/or technology, OFC fire code and building codes considered an asset.
  • Must possess a car and hold a valid driver's license.
What Mircom Offers
  • A great working environment with opportunities for career advancement
  • Competitive salary
  • Group Insurance benefits
  • Company RRSP program