Retail Store Operations Manager

1 week ago


Mississauga, Ontario, Canada DHAYOR AFRICAN, CARIBBEAN GROCERIES AND MERCHANDISE Full time
Job Title: Retail Store Operations Manager

We are seeking a highly skilled and experienced Retail Store Operations Manager to join our team at DHAYOR AFRICAN, CARIBBEAN GROCERIES AND MERCHANDISE.

About the Role

The successful candidate will be responsible for overseeing the day-to-day operations of our retail store, ensuring efficient sales processes, maintaining high standards of customer service, and managing a team of sales workers.

Key Responsibilities:
  • Sales Process Management: Assign sales workers to duties, authorize return of merchandise, sell merchandise, and prepare reports on sales volumes, merchandising, and personnel matters.
  • Team Supervision: Supervise and co-ordinate activities of workers, including 3-4 people, and maintain inventory.
  • Customer Service: Resolve issues that may arise, including customer requests, complaints, and supply shortages.
Requirements:
  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Experience: 5 years or more in a similar field of employment.
  • Skills: Efficient interpersonal skills, organized, standing for extended periods.
Benefits:
  • Salary: As per collective agreement.
  • Pension Plan: Available to eligible employees.
  • Other Benefits: Free parking available, permanent position with 35 hours per week.

Estimated Salary: $60,000 - $80,000 per year, depending on experience.



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