Assistant Manager, Spruceland Mall

4 weeks ago

Prince George, British Columbia, Canada Canadian Tire Corporation Full time

Key Responsibilities

As a key member of our team, you will be responsible for providing exceptional customer service, leading the B2B Mark's Commercial Business function, and ensuring the delivery of service model standards to each customer.

Operations and Leadership

  • Implement, communicate, and ensure compliance with all operating procedures, processes, and policies.
  • Manage scheduling and follow up of execution on shipping /receiving, eCommerce fulfillment operations, cash management, and operations systems & compliance.
  • Assists in preparation and execution of annual inventories.
  • Follows and ensures compliance of all corporate LP, cash and audit, and OH&S policies and procedures.
  • Assumes responsibility for all operations of the store in the absence of the Store Manager.

Training and Development

  • Provides leadership to the team and consistently coaches and follows up to ensure the delivery the service model standards are provided to each customer.
  • Creates and communicates execution of Daily Game Plan for operations activities.
  • Communicates in a clear and concise manner to team, leading effective Shift Starter meetings / coaching sessions.
  • Follows up with the team to complete required training within timeframes.

Leadership and Culture

  • Acts as a brand ambassador by promoting brands and culture.
  • Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.
  • Maintain Mark's performance management expectations including progressive discipline where necessary.
  • Follows the disciplinary process consistently and impartially.
  • Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering).

Requirements

  • Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
  • Proven ability to build and manage a daily, weekly plan for the department and store.
  • Exceptional communication skills and organizational skills
  • Superior training and mentoring skills
  • 3-5 years retail experience required.
  • High energy, enthusiasm, and a drive to succeed.
  • Basic computer skills required.

About Us

At Canadian Tire Corporation, we believe in fostering an environment of transparency. A place where your contributions are recognized, valued, and fairly rewarded and salary is determined based on a combination of factors including individual experience, store volume, location, and other relevant role-specific requirements. Beyond a competitive base salary of $39,600 to $59,400, you'll enjoy company benefits, bonuses, or any additional compensation.

Accommodements

We hold inclusion as a fundamental value. We welcome and encourage candidates from equity-seeking groups, such as racialized people, Indigenous peoples, members of the 2SLGBTQIA+ community, women, people with disabilities, and others. If you need accommodations to apply to this position or during the interview, please let us know when you contact us, and we will work with you to meet your needs.

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