Field Operations Coordinator

14 hours ago


Markham, Ontario, Canada Enercare Inc. Full time

As a Field Operations Coordinator with Enercare Inc., you will play a crucial role in optimizing area field staff resources to meet customer demands.

Estimated Salary: $55,000 - $65,000 per annum (based on UNIFOR Clerical Range 2)

The primary focus of this role is to finalize orders, reconcile cash balances and handle escalations. Key responsibilities include:

  • Managing daily schedules and optimizing board setup
  • Proactively managing chargeable calls and validating charges
  • Handling unsuitable calls and escalations
  • Reconciling service transactions and processing corrections
  • Setting schedules for subcontractors and CA techs
  • Providing customer quotes and coordinating appointment times
  • Analyzing forecast and incoming-demand data
  • General business support and handling inbound and outbound calls

This position requires strong organizational skills and the ability to work well under pressure. A Grade 12 education is necessary, and post-secondary education is an asset.

Enercare Inc. is an equal opportunity employer and is committed to accommodation for applicants with disabilities.



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