Healthcare Operations Manager

5 days ago


Moncton, New Brunswick, Canada Intello Technologies Inc. Full time

As a Healthcare Operations Manager at Intello Technologies Inc., you will play a vital role in enhancing the pharmacy experience for our clients. Your primary responsibility will be to serve as the main point of contact for pharmacy professionals, ensuring they fully leverage their Kroll and pharmacy technology solutions.

Key responsibilities include:

  • Leading client engagements to understand their business needs and regulatory requirements.
  • Optimizing Kroll utilization by implementing best practices and innovative strategies.
  • Driving service excellence through deep understanding and addressing client needs, fostering a positive and seamless customer experience.
  • Gathering and sharing valuable customer insights to inform continuous improvements in our solutions.

To succeed in this role, you should possess:

  • Experience in pharmacy operations, pharmacy technology, or related healthcare solutions.
  • A strong understanding of Kroll and other pharmacy management systems is highly valued.
  • Exceptional communication and relationship-building skills.
  • Strategic problem-solving abilities and a customer-first mindset.
  • The ability to thrive in a fast-paced, collaborative environment.

We offer a comprehensive total rewards package including competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family.



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