Physiotherapy Clinic Operations Coordinator
6 days ago
Care Coordinator Role
The Care Coordinator is a key position within the clinic, responsible for ensuring seamless communication between patients, healthcare providers, and other stakeholders. This role requires strong organizational skills, excellent customer service abilities, and a high level of adaptability.
Responsibilities
- Coordinate patient intake processes, including data entry, phone calls, and administrative tasks
- Provide exceptional customer service to patients, staff, and external partners
- Facilitate scheduling appointments and maintain accurate medical records
- Collect payments at the time of service
- Ensure timely submission of claims and billing
- Coordinate courier services and manage incoming/outgoing emails, mail, and faxes
- Support the Care Coordinator Manager and Clinic Director with administrative tasks
Requirements
- High School Diploma or equivalent
- Excellent customer service and communication skills
- Strong organizational and prioritization abilities
- Familiarity with computer software and data entry systems
- Experience in a Physiotherapy clinic an asset
Lifemark is committed to providing equal opportunities for individuals with disabilities. Accommodations are available on request for candidates participating in the selection process.
Estimated Salary: $55,000 - $65,000 per annum (based on location and experience)
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