Senior Operations Specialist

3 weeks ago


Brossard, Quebec, Canada National Bank Full time
About the Role

We are seeking a highly skilled and motivated Senior Operations Agent to join our team at National Bank. As a key member of our operations team, you will play a critical role in ensuring the smooth day-to-day operations of our branches.

Key Responsibilities
  • Provide exceptional customer service to clients, both in-person and over the phone.
  • Support the branch team by carrying out administrative tasks, such as processing transactions and managing documents.
  • Assist with daily bank deposits and accounts payable.
  • Perform various administrative activities, including mail distribution, filing, and supply management.
About Our Team

National Bank Financial - Wealth Management is a leading financial institution with a strong presence in Canada. Our team of investment advisors manages the assets of over 400,000 clients across 100 branches. As a Senior Operations Agent, you will report to the Regional Manager and work closely with a team of experienced professionals.

What We Offer

We are committed to providing a positive and inclusive work environment that supports the well-being of our employees. Our benefits package includes a comprehensive health and wellness program, flexible group insurance, and a generous pension plan. We also offer opportunities for professional development and community involvement.

Requirements
  • College diploma in Administration or a related field and 1 year of relevant experience.
  • Experience working in financial services is an asset.
  • Good knowledge of Microsoft Office (Excel, Word, and Outlook).
  • Excellent organizational and priority management skills.
  • Self-starter with initiative and attention to detail.
Language

French is the primary language of communication in this role.



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