Customer Service Representative

4 weeks ago


Cornwall, Canada Xplore Inc. Full time
About the Role

Xplore Inc. is seeking a highly skilled Bilingual Customer Service Representative to join our team in Cornwall, ON. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in both English and French.

Key Responsibilities
  • Provide excellent customer service by interacting with customers in a courteous, knowledgeable, and professional manner.
  • Listen to customers and probe as necessary to discover needs while fulfilling customer expectations in a way that also complies with policies, practices, and procedures.
  • Provide general account, billing, and technical support to our customers.
  • Process service orders.
  • Maintain accuracy of customer databases.
  • Assist with reporting and administration.
  • Maintain service levels and achieve business and performance goals and objectives.
Requirements
  • Completion of post-secondary education in a related field (or equivalent level of experience).
  • Knowledge of approaches, tools, and techniques for anticipating, recognizing, and resolving technical issues.
  • Previous customer service experience is an asset.
  • Strong computer and troubleshooting skills with the ability to analyze and solve problems.
  • Solid working knowledge of the Microsoft Operating Systems; experience with MAC and/or Linux is an asset.
  • Strong communication skills, verbal and written, with the ability to communicate effectively with customers in technical and non-technical terms.
  • Self-motivated and driven with good time management and organizational skills.
  • Ability to follow guidelines and strong attention to detail.
  • Ability to prioritize and multi-task while adapting in a fast-paced work environment.
  • Bilingualism is an asset (French/English).
About Xplore Inc.

Xplore Inc. is Canada's fibre, 5G, and satellite broadband company for rural living. We are committed to creating an accessible environment and will accommodate disabilities during the selection process. As a condition of employment, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.



  • Cornwall, Canada Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing excellent customer service, performing customer transactions, and maintaining a clean and organized store environment.Key Responsibilities:Greet customers and...


  • Cornwall, Canada Circle K Full time

    We are seeking a Customer Service Representative to provide exceptional customer service in a fast-paced and fun environment. As a Customer Service Representative, you will be responsible for greeting customers, handling transactions, and maintaining a clean and organized store appearance.Main Responsibilities:Provide prompt and courteous customer...


  • Cornwall, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a skilled Customer Service Representative to provide exceptional service to our customers at beBee Professionals in Cornwall. In this role, you will handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide...


  • Cornwall, Canada Circle K Full time

    About the Role:We are seeking a skilled Customer Service Representative to provide prompt and courteous service to our customers.As a Customer Service Representative, you will be responsible for greeting customers, handling customer transactions, and maintaining a clean and welcoming store environment.Key Responsibilities:Greet customers and provide...


  • Cornwall, Canada ONroute Full time

    ONroute is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests. Your duties will include greeting customers, taking orders, and processing payments. You will also be responsible for preparing food and drinks, managing mobile orders,...


  • Cornwall, Canada ONroute Full time

    ONroute is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests. Your duties will include greeting customers, taking orders, and processing payments. You will also be responsible for preparing food and drinks, managing mobile orders,...


  • Cornwall, Canada Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key...


  • Cornwall, Canada Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key...


  • Cornwall, Canada Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key...


  • Cornwall, Canada Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key...


  • Cornwall, Canada U-Haul Full time

    Location: 950 Brookdale Ave, Cornwall, Ontario K6J 4P5 Canada Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service...


  • Cornwall, Canada Circle K Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.Key Responsibilities:Greet customers and provide prompt and courteous servicePerform all customer...


  • Cornwall, Canada Circle K Full time

    We are seeking a Customer Service Representative to provide prompt and courteous customer service, perform customer transactions, and maintain store appearance.Key Responsibilities:Greet customers and provide excellent customer servicePerform customer transactions on the POSWork with the food program and maintain store appearanceYou will interact with many...


  • Cornwall, Ontario, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Cornwall is seeking a Customer Service Representative to join our team. As a Cashier, you will be responsible for handling customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...


  • Cornwall, Canada Xactics Full time

    **Company Overview** Tank Holding Corporation has become the market leader and manufacturer of rotationally molded poly and welded steel bulk storage and material handling products in North America. Tank is growing rapidly and is always working to expand its capabilities and diversify product offerings consistent with the company values of growth and...


  • Cornwall, Canada U-Haul Full time

    Job Summary:We are seeking a Customer Service Representative to join our team at U-Haul. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need on their journeys.Key Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan...


  • Cornwall, Canada ONroute Full time

    At ONroute, we're looking for part-time Team Members to join our crew. As a Customer Service Representative, you'll be the face of our brand, providing exceptional service to our customers. You'll be responsible for welcoming customers, taking orders, and processing payments. You'll also be preparing food and drinks, managing mobile orders, and assembling...


  • Cornwall, Canada BMO Financial Group Full time

    426 Ninth Street West Cornwall Ontario,K6J 0B3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...


  • Cornwall, Canada Intelcom Full time

    Ride the next mile with us! - Operations Customer Service Representative Why choose Intelcom and become one of our Operations Customer Service Representative? - You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time - You enjoy a fast pace and being...


  • Cornwall, Canada Xplore Inc. Full time

    About the RoleXplore Inc. is seeking a highly skilled Bilingual Customer Service Representative to join our team in Cornwall, ON. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in both English and French.Key ResponsibilitiesProvide excellent customer service by interacting with...