Content Claims Specialist

1 month ago


Ottawa, Ontario, Canada Crawford & Company Full time
Job Title: Content Claims Specialist

Crawford & Company is seeking a highly skilled Content Claims Specialist to join our team in Ottawa, Ontario. As a Content Claims Specialist, you will play a critical role in supporting the company's content claims handling operations.

Key Responsibilities:
  • Conduct onsite visits to meet with adjusters and policyholders to conduct inventory of total loss contents.
  • Ensure consistent and quality turnaround of all claims in accordance with company productivity and performance standards.
  • Work with other teams to organize and direct resources required for completing inventory and LKQ valuation of total loss contents.
  • Adhere to company commitment to timely and informative updates on content claims process.
  • Complete and submit detailed work logs daily for all claim tasks completed.
  • Maintain claim-related notes in company platform exclaim.
  • Ensure timely and accurate completion and pricing of all outstanding items.
  • Consistently promote company brand, image, and reputation in a professional and positive manner.
Requirements:
  • Reliable transportation to travel to loss sites within Ottawa, Ontario territory.
  • English is required, bilingual French/English is an asset.
  • Secondary School diploma.
  • Ability to work independently with minimal supervision.
  • Some prior background or experience in property claims industry is an asset.
  • Adequate workspace free of noise.
  • Employee must provide own high-speed internet service.
  • Company equipment including laptop will be provided.
  • Own vehicle and valid driver's license.
  • Occasional overnight travel may be required.
Additional Information:

Crawford & Company is an Employment Equity employer committed to diversity and inclusion. We welcome applications from visible minority group members, women, Aboriginal people, persons with disabilities, members of sexual minority groups, and others who may contribute to the further diversification of ideas.

Crawford & Company is committed to accommodating applicants with disabilities throughout the hiring process. We will work with applicants requesting accommodations at any stage of the hiring process.



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