Information Technology Specialist

2 weeks ago


Niagara Falls, Ontario, Canada Great Wolf Lodge Full time
Job Summary

We are seeking a skilled Information Technology Specialist to join our team at Great Wolf Lodge. In this role, you will be responsible for providing technical support and maintenance to our computer systems and networks.

Key Responsibilities
  • Provide technical support and maintenance to computer systems and networks
  • Install, configure, and troubleshoot computer hardware and software
  • Perform routine backups and maintenance tasks to ensure system availability
  • Respond to user requests for technical assistance and resolve issues in a timely manner
  • Collaborate with other teams to identify and implement process improvements
Requirements
  • Bachelor's degree in Computer Science or related field
  • 3-5 years of experience in IT support and maintenance
  • Cisco Certified Network Associate (CCNA) certification
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
Benefits
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Free parking and on-site fitness center
  • Learning/training opportunities paid by employer


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