Store Operations Supervisor

2 weeks ago


Québec, Quebec, Canada The LEGO Group Full time

Job Description

As a Store Operations Supervisor at The LEGO Group, you will play a vital role in maintaining the smooth operation of our retail stores. Your primary responsibilities will include assisting the Assistant Store Manager and Store Manager in maintaining holiday, attendance, and team scheduling.

Key Responsibilities:

  • Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the support of the Assistant Store Manager and Store Manager.
  • Complete orders for store and office supplies in line with guidelines and operating budgets.
  • Ensure money handling procedures are followed by all Sales Associates.
  • Ensure a well-organised stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved.
  • Assist the Assistant Store Manager and Store Manager in achieving a high standard of merchandise presentation following store guidelines.

What's in it for you?

Here are some of what to expect:

  • Family Care Leave – We offer enhanced paid leave options for those important times.
  • Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
  • Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
  • Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
  • Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
  • Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.


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