Store Supervisor

2 months ago


Québec, Quebec, Canada The LEGO Group Full time
Job Title: Supervisor

About the Role:

We are seeking a highly motivated and organized Supervisor to join our team at The LEGO Group. As a Supervisor, you will play a key role in maintaining a high level of customer satisfaction, ensuring a well-organized store environment, and supporting the Assistant Store Manager and Store Manager in achieving sales targets.

Key Responsibilities:
  • Assist the ASM and SM in maintaining holiday, attendance, and team scheduling
  • Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures
  • Complete orders for store and office supplies in line with guidelines and operating budgets
  • Ensure money handling procedures are followed by all Sales Associates
  • Ensure a well-organized stockroom is maintained at all times and that all available products are merchandised on the shop floor and loss prevention targets are achieved
  • Assist the ASM and SM in achieving a high standard of merchandise presentation following store guidelines
What We Offer:
  • Family Care Leave – We offer enhanced paid leave options for those important times.
  • Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
  • Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
  • Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
  • Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
  • Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

We strive to create a diverse, dynamic and inclusive culture of play at The LEGO Group, where everyone feels safe, valued and they belong.


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