Technology Expert

16 hours ago


Montreal, Quebec, Canada OSL Retail Services Full time

We are a dynamic, inclusive people-first company providing outsourced sales solutions for some of North America's biggest Fortune 500 companies.

Our team at OSL Retail Services is looking for a passionate and driven Technology Expert to join our team in a cutting-edge industry. As a Galaxy Consultant, you will be working with the latest technology and delivering exceptional customer service.

This role involves troubleshooting and diagnosing product errors on behalf of customers while solutioning their needs and requirements appropriately. You will also be responsible for educating consumers on how to use Samsung products effectively, making customer outbound calls, and training staff on repairs, warranties, trade-ins, and returns.

To succeed in this role, you will need strong interpersonal, communication, and presentation skills. You should be tech-savvy with a strong ability to diagnose and repair electronics products. We are looking for someone who embodies the Samsung brand in every interaction with customers and genuinely cares about their individual needs.

In return, we offer a competitive base hourly pay of $22, exciting incentive programs, comprehensive health and dental plans, discounts on the newest wireless technology, a great employee referral program, ongoing continuous training, and local, regional, and national career growth opportunities.

This position requires the successful completion of a criminal background check and a minimum of 2 years of retail experience. If you're excited about working in a fast-paced environment and have what it takes to excel in this role, please apply now.



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