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Restaurant Operations Manager

1 month ago

Vancouver, British Columbia, Canada Cream Pony Restaurant Inc Full time
Job Summary

We are seeking an experienced Restaurant Supervisor to join our team at Cream Pony Restaurant Inc. This is a permanent full-time position with 30-40 hours of work per week.

Salary: $45,000 - $60,000 per year

About the Role

The successful candidate will be responsible for supervising and coordinating activities of staff who prepare and portion food, training staff in job duties, sanitation and safety procedures, and ensuring that food and service meet quality control standards.

Key Responsibilities:

  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Prepare food order summaries for chef
  • Establish work schedules

Requirements:

  • Secondary (high) school graduation certificate
  • 7 months to less than 1 year of experience
  • Excellent oral communication skills
  • Client focus and efficient interpersonal skills
  • Flexibility and ability to work under pressure

Work Environment:

Noisy fast-paced environment with tight deadlines.

Benefits:

  • Opportunity to work with a diverse team
  • Paid vacation time
  • Professional development opportunities

Support for Newcomers and Refugees:

  • Participate in a government or community program or initiative that supports newcomers and/or refugees
  • Recruit newcomers and/or refugees who were displaced by a conflict or a natural disaster
  • Provide diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees

Support for Indigenous People:

  • Participate in a government or community program or initiative that supports Indigenous people
  • Develop and maintain relationships with indigenous communities, indigenous-owned businesses and organizations
  • Provide cultural competency training and/or awareness training to all employees

Visible Minorities Support:

  • Participate in a government or community program or initiative that supports members of visible minorities