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Retail Store Manager

2 months ago

Alliston, Ontario, Canada Ultramar Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Ultramar. As a key member of our retail operations, you will be responsible for overseeing the day-to-day activities of our retail store, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Staff Supervision
    • Supervise and manage a team of sales staff, ensuring they are equipped to provide excellent customer service and meet sales targets.
    • Conduct regular performance reviews and provide coaching and development opportunities to improve staff performance.
  • Store Operations
    • Oversee the daily operations of the retail store, including inventory management, stock ordering, and visual merchandising.
    • Ensure the store is maintained to a high standard, including cleanliness, organization, and visual appeal.
  • Sales and Customer Service
    • Develop and implement sales strategies to drive sales growth and meet targets.
    • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Reporting and Analysis
    • Prepare and submit regular sales reports, providing insights and recommendations for improvement.
    • Monitor and analyze sales data, identifying trends and opportunities for growth.
Requirements
  • 3-4 years of experience in a retail management role.
  • Proven track record of driving sales growth and improving customer satisfaction.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional development and growth.
  • A dynamic and supportive work environment.