Telecom Network Integration Specialist

4 weeks ago

Edmonton, Alberta, Canada CN Full time
Job Description

The Telecom Network Integration Specialist is responsible for ensuring seamless integration of various technologies into CN's Information and Technology (I&T) network infrastructure and systems.

Main Responsibilities:
  • Design and Implementation:
    • Translate technology solution architecture into engineering standards and specifications.
    • Create detailed designs based on blueprint and test results in the lab.
    • Create Telecom or systems integration documentation, including build books.
    • Propose solutions that adhere to CN Telecom standards.
    • Provide guidance on required deployment tasks.
    • Estimate overall solution costs and share information with Project Managers and stakeholders.
    • Deploy solutions based on the Telecom Service Catalogue.
    • Follow the System Development Lifecycle by initiating Change Controls and executing cut-over plans.
  • Testing and Documentation:
    • Establish test plans and results for new defined solutions.
    • Conduct lab testing and log results.
    • Pre-configure and lab-test all infrastructure required during deployment, as well as document tests and log results.
    • Transition from Core to Operation seamlessly, including an update of documentation, system integration, enhanced training programs, and presentations, ensuring the delivery team thoroughly documents every aspect of the provided solution to facilitate supportability, enabling the frontline team to effectively support operations.
    • Resolve appropriate resolution and solution through root cause analysis and impact analysis.
    • Investigate incidents through root-cause analysis and propose solutions for remediation.
    • Create technical diagrams and documentation for the solution.
    • Assist Assessment and Qualification (A&Q) with daily requests to provide labor and material estimates.
    • Apply and ensure compliance with all appropriate CN I&T standards, including Security, Architecture, Project Delivery Methodology, and Sarbanes-Oxley (SOX).
  • Engagement and Collaboration:
    • Engage with Network Operations, I&T teams, Telecom Teams, Signals and Communications (S&C), and Business customers to capture requirements.
    • Establish deployment and migration strategy, as well as guide the project team and Network Operations.
    • Guide other integrators and help address issues and potential issues with them.
    • Coordinate installation with technicians in the field and with business owners for maintenance window.
    • Engage external providers and work with Business Planning, Supply Management, and Legal teams in the context of procuring delivery and support services of existing or new services.
    • Work with Project Managers during the planning phases and identify deployment steps and risks.
    • Ensure successful communication about deployments to the Operational Support teams.

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