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Chief Operations Officer

1 week ago

Thunder Bay, Ontario, Canada MLS Soccer league Full time
Job Summary

We are seeking a highly experienced professional to fill the role of Senior Director, Technology Operations at Major League Soccer. The ideal candidate will have a strong background in technology operations, leadership, and automation, with a proven track record of success in driving innovation and excellence in complex technology environments.

The Senior Director will be responsible for developing and implementing a comprehensive technology operations framework, prioritizing streamlined processes, effective communication, and automation. They will lead a team of highly skilled consultants and full-time professionals, fostering a culture of innovation, accountability, and continuous improvement across the enterprise operations.

Key Responsibilities
  • Technology Framework Development: Shape a forward-thinking vision and provide operational guidance for the tech organization's operations framework to maintain the highest standards of service quality and dependability.
  • Team Leadership: Oversee the deployment and management of the entire technology stack, encompassing monitoring, automation, and communication solutions.
  • Automation Excellence: Identify and implement necessary components of the technology stack, monitoring tools, automation solutions, team resources, and collaborative platforms.
  • Operational Efficiency: Establish relevant metrics and dashboards to ensure that TechOps processes align with the organization's needs and standards.