Experienced Property Field Adjuster Wanted for Xpera

3 weeks ago

Markham, Ontario, Canada Xpera Full time

About the Role

Xpera is seeking an experienced Intermediate to Senior level Property Field Adjuster to join our team in the GTA. As a key member of our claims team, you will be responsible for adjusting claims while ensuring business development opportunities are maximized.

Key Responsibilities

  • Prompt contact and follow-up with policy holders and claimants.
  • Investigate the cause and report to clients with solid recommendations.
  • Using supplied technology, scope and establish quantum of damages.
  • Identify exposures, recommend reserves, and negotiate fair and satisfactory settlements.
  • Provide high-level customer service to clients and the insured.
  • Participate in after-hours customer service requirements.

Requirements

  • Completion of high school education; university degree or post-secondary education related to insurance preferred.
  • Must have obtained or qualified to obtain at least Level 1 license in Ontario.
  • Ongoing commitment to education and learning, preferably pursuing CIP designation.
  • Proficient in Microsoft Office Products (Outlook, Word, Excel, OneDrive).

Experience

  • Prior experience in desktop or field claims adjusting, preferably in property.
  • Equivalency in combination of education and experience will be considered.

Competencies

  • Proactive in finding resolutions, with a sense of urgency and responsiveness.
  • Effective analytical skills, including identification of cause-and-effect dynamics.
  • Able to draw valid conclusions and effectively communicate them.
  • Ability to interpret complex documents of a legal nature, perform and understand advanced numerical calculations.
  • Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities.
  • Ability to handle pressure with a calm demeanor, especially during conflict and difficult situations.
  • Must have people skills with a bias towards building relationships with own team and claims stakeholders.

Environment/Work Conditions

Xpera welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

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