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Food Service Supervisor

2 months ago

St Thomas, Ontario, Canada 10334090 Canada INC Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at 10334090 Canada INC. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that food is prepared and served in a timely and efficient manner.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that they are equipped to provide excellent customer service and maintain a clean and safe work environment.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Budget and Cost Estimates: Prepare budget and cost estimates, ensuring that we are operating within our financial means.
  • Customer Service: Address customers' complaints or concerns, providing exceptional customer service and resolving issues in a timely and professional manner.
  • Record Keeping: Maintain records of stock, repairs, sales, and wastage, ensuring that we have accurate and up-to-date information to inform our business decisions.
  • Reporting: Prepare and submit reports, providing regular updates on our operations and performance.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 to less than 7 months of experience in a food service environment.
  • Work Setting: Fast food outlet or concession.
  • Work Conditions and Physical Capabilities: Fast-paced environment, work under pressure, walking, attention to detail.
Support for Persons with Disabilities:
  • We provide physical accessibility accommodations, visual accessibility accommodations, and auditory accessibility accommodations.
  • We participate in a government or community program or initiative that supports persons with disabilities.
  • We offer mentorship, coaching, and/or networking opportunities for persons with disabilities.
  • We provide awareness training to employees to create a welcoming work environment for persons with disabilities.
  • We apply accessible and inclusive recruitment policies that accommodate persons with disabilities.
Support for Newcomers and Refugees:
  • We participate in a government or community program or initiative that supports newcomers and/or refugees.
  • We assist with immediate settlement needs of newcomers and/or refugees.
  • We support social and labour market integration of newcomers and/or refugees.
  • We recruit newcomers and/or refugees who were displaced by a conflict or a natural disaster.
  • We support newcomers and/or refugees with foreign credential recognition.
  • We offer mentorship programs that pair newcomers and/or refugees with experienced employees.
  • We provide diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees.
Support for Indigenous People:
  • We participate in a government or community program or initiative that supports Indigenous people.
  • We offer mentorship, coaching, and/or networking opportunities for Indigenous workers.
  • We develop and maintain relationships with indigenous communities, indigenous-owned businesses, and organizations.
  • We provide cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers.
  • We facilitate access to Elders who can offer support and guidance to Indigenous workers.
Support for Visible Minorities:
  • We participate in a government or community program or initiative that supports members of visible minorities.
  • We apply hiring policies that discourage discrimination against members of visible minorities.
  • We offer mentorship programs that pair members of visible minorities with experienced employees.
  • We provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.

We are an equal opportunities employer and welcome applications from diverse candidates.