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Retail Store Manager
1 month ago
We are seeking a highly skilled Retail Store Supervisor to join our team at Ontario Inc. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our sales floor, ensuring excellent customer service, and driving sales growth.
Key Responsibilities- Supervise and manage a team of sales associates, providing guidance and coaching to ensure excellent customer service and sales performance.
- Assign sales workers to duties, ensuring optimal coverage and productivity of the sales floor.
- Authorize the return of merchandise, ensuring accurate and efficient processing of customer returns.
- Establish and maintain work schedules, ensuring adequate staffing levels and optimal productivity.
- Resolve customer complaints and issues in a timely and professional manner, ensuring customer satisfaction and loyalty.
- Organize and maintain inventory, ensuring accurate stock levels and optimal product presentation.
- Design and implement visual merchandising displays, creating an engaging and attractive shopping environment.
- Secondary (high) school graduation certificate.
- 7 months to less than 1 year of experience in a retail supervisory role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong attention to detail and organizational skills.
- Client focus and team player mentality.
- Fast-paced environment with frequent customer interactions.
- Ability to stand for long periods and move around the sales floor.
- Ability to lift up to 25 pounds and bend, stoop, or reach.
- Client focus and team player mentality.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
