Customer Service Manager

1 week ago


Sherwood Park, Alberta, Canada Super Homes Full time

We are looking for a highly organized and reliable Customer Service Manager to join our team at Super Homes. The ideal candidate will have 2 years of experience in a similar role and a secondary school graduation certificate.

The Customer Service Manager will be responsible for:

  • Preparing production and other reports
  • Supervising workers and projects
  • Co-ordinating and scheduling activities
  • Recruiting and hiring workers and carrying out related staffing actions
  • Training or arranging for training
  • Estimating costs and materials
  • Ensuring health and safety regulations are followed
  • Reading blueprints and drawings
  • Requisitioning or ordering materials, equipment and supplies

The Customer Service Manager will supervise 3-4 people, including tilesetters, glaziers, painters and decorators, staff in various areas of responsibility, drywall installers and finishers, roofers, shinglers, water heater servicers, window installers, and trades helpers.

The ideal candidate will be a team player with a strong sense of reliability and organization. Other benefits of this role include parking available, a permanent work term, and the opportunity to work 32-40 hours per week.



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