Virtual Portal Support Specialist

1 week ago


Montreal, Quebec, Canada SSMU Full time

About SSMU

SSMU is a dynamic organization that represents undergraduate students and offers them services since 1908. With over 20,000 members, we strive to create an inclusive and accessible environment where everyone feels valued, respected, and supported.

Job Description

The Virtual Portal Support Specialist will report to the Vice President Student Life and work closely with the Systems Administrator to manage and operate the SSMU Student Group portal. This role requires excellent communication skills and the ability to provide courteous service to our student groups.

Responsibilities

  • Collect and input information to the Portal
  • Assist with the organization of Portal content
  • Communicate with Student groups to receive pertinent information
  • Serve as the primary point of contact for portal-related communications
  • Troubleshoot technical issues and prevent problems from arising
  • Perform other tasks as required by the Vice-President (Student Life)

Qualifications

  • Knowledge of SSMU's functioning and its student groups is essential
  • Experience in website operation and management is necessary
  • Familiarity with Microsoft Office suites, G Suite, and WordPress is required
  • Previous experience as an executive of a SSMU club or service is desirable
  • Knowledge of student governance and politics is an asset
  • Excellent organizational and attention-to-detail skills
  • Results-driven and proactive approach
  • Strong communication skills in English and French (an asset)

Additional Information

  • Casual part-time position
  • Contract term: [to be discussed]
  • Salary: $15.25 per hour

Confidentiality Agreement

We expect all matters related to SSMU and its constituent groups to be kept confidential, and nothing regarding our operations, policies, and activities shall be divulged without consent.



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