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Corporate Travel Agent

1 month ago

Toronto, Ontario, Canada FCM Full time
Job Title: Corporate Travel Agent

Are you a travel enthusiast looking for a challenging and rewarding career? Do you have excellent communication skills and a passion for delivering exceptional customer service? We are seeking a highly motivated and organized Corporate Travel Agent to join our team at Flight Centre.

Job Summary:

We are looking for a detail-oriented and customer-focused individual to manage corporate travel arrangements for our clients. As a Corporate Travel Agent, you will be responsible for arranging domestic and international travel, including air, car, hotel, and ground transportation. You will also be required to provide exceptional customer service, handle ticketing, adjustments, exchanges, and queue management, and maintain accurate records.

Key Responsibilities:
  • Arrange domestic and international travel for corporate clients, including air, car, hotel, and ground transportation
  • Provide exceptional customer service to clients, responding to their queries and resolving any issues promptly
  • Handle ticketing, adjustments, exchanges, and queue management, ensuring accurate and timely processing
  • Maintain accurate records of travel arrangements and client interactions
  • Develop and maintain strong relationships with clients, understanding their travel needs and preferences
  • Stay up-to-date with industry developments, travel policies, and procedures to ensure compliance and efficiency
Requirements:
  • 2+ years of experience in corporate travel or a related field
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects
  • Proficiency in using Sabre and other travel software
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and organized individual with a passion for travel and customer service, we encourage you to apply for this exciting opportunity.