Diamond Sales Specialist

15 hours ago

Toronto, Ontario, Canada Diamond Foundry Full time
About VRAI

VRAI is a pioneering digital-first direct-to-consumer brand that's revolutionizing the diamond jewelry industry with its commitment to sustainability and innovation.

Job Summary

We're seeking a skilled Diamond Sales Expert to join our growing team. As a trusted advisor, you'll play a crucial role in growing our bridal jewelry business and delivering exceptional customer experiences.

Key Responsibilities
  • Develop and maintain strong relationships with clients, providing personalized consultations and expert guidance on sustainably created diamonds and VRAI jewelry.
  • Drive sales growth by maintaining a calendar of virtual and in-person appointments, managing lead pipelines, and nurturing leads.
  • Collaborate with the sales team to offer first-in-class service, share customer trends, and provide product feedback to enhance the customer experience.
  • Work closely with the marketing and product teams on product launches, in-store events, and activations.
Requirements
  • Proven e-commerce or retail sales experience with a track record of closing sales in high-volume environments.
  • Diamond expertise and jewelry experience are highly desirable, with certified gemologists from reputable institutions a strong plus.
  • Excellent communication and writing skills, with the ability to work independently and as part of a team.
  • A compassionate and patient approach, with a strong focus on customer satisfaction.
About the Role

This is an exciting opportunity to join a dynamic and innovative company that's shaping the future of diamond jewelry. If you're passionate about delivering exceptional customer experiences and driving sales growth, we'd love to hear from you.

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