Customer Service Representative

6 days ago


Vancouver, British Columbia, Canada GROWTH TREASURE COVE RESORT LTD. Full time

At Growth Treasure Cove Resort Ltd., we are seeking a skilled Guest Service Agent to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests. Your primary focus will be on ensuring that our guests have a memorable and enjoyable stay with us.



  • Register arriving guests, assign rooms, and process group arrivals and departures
  • Take, cancel, and change room reservations as needed
  • Provide information on hotel facilities and services to our guests
  • Offer general information about points of interest in the area
  • Exchange foreign currency as requested
  • Process guests' departures, calculate charges, and receive payments
  • Balance cash and complete balance sheets and cash reports
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Follow emergency and safety procedures as outlined by the resort
  • Perform light housekeeping and cleaning duties as needed
  • Provide exceptional customer service to our guests

As a Guest Service Agent at Growth Treasure Cove Resort Ltd., you will have the opportunity to work in a fast-paced environment with a team of dedicated professionals. If you are a team player with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity.



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