Holiday Experience Coordinator

2 months ago


Edmonton, Alberta, Canada West Edmonton Mall Full time

Job Summary:

The Seasonal Guest Services Representative is a key member of the West Edmonton Mall team, responsible for delivering exceptional guest experiences during the holiday season.

Key Responsibilities:

  • Provide exceptional customer service to guests of all ages, ensuring a positive and memorable experience.
  • Assist with managing the guest flow, ensuring a smooth and efficient experience for all visitors.
  • Collaborate with the Guest Services team to ensure seamless execution of holiday events and activities.
  • Operate a digital camera to capture special moments for guests, and provide editing and transfer services as needed.
  • Work effectively in a fast-paced environment, handling multiple tasks and responsibilities with a high level of accuracy and attention to detail.
  • Participate in the car raffle desk, selling tickets to guests and ensuring a positive experience.

Requirements:

  • Excellent interpersonal and communication skills, with the ability to work effectively with guests of all ages and backgrounds.
  • Experience working in a customer-facing role, with a strong focus on delivering exceptional guest experiences.
  • Ability to work a flexible schedule, including days, evenings, and weekends, up to and including December 24th.
  • Basic security clearance required.


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