Digital Quality Assurance Specialist

1 week ago

Markham, Ontario, Canada Clearoute Full time

About Clearoute Inc.

We are a professional full-service consultancy that helps businesses thrive through innovative solutions, effective communication, and rigorous planning. With over 25 years of experience, we have established ourselves as a trusted growth partner for our clients. We prioritize employee growth and learning, providing significant exposure to various industries and flexibility within their roles.

About the Role

We are seeking a Digital Quality Assurance Specialist to join our team on a full-time basis. This role is ideal for someone with a strong background in quality assurance and a solid understanding of digital development processes. As a key contributor, you will ensure the delivery of high-quality digital solutions by implementing robust testing methodologies, managing QA workflows, and collaborating with cross-functional teams.

Your focus will be on identifying issues early in the development lifecycle and maintaining the integrity of our digital solutions. You must have a keen eye for detail, a proactive approach to problem-solving, and excellent communication skills. You'll thrive in a dynamic, fast-paced environment where collaboration and innovation drive success.

Key Responsibilities:

  • Develop comprehensive QA strategies for digital projects, including functional, performance, and security testing.
  • Collaborate with stakeholders to translate business requirements into actionable QA plans.
  • Conduct rigorous testing to ensure all digital solutions meet defined standards and align with business objectives.
  • Standardize quality across projects and teams using a QA checklist.
  • Manage QA workflows, track bugs, and ensure timely resolution of issues using tools like Bugherd.
  • Optimize content management systems (CMS) performance, ensuring seamless integrations and user experience.
  • Maintain WordPress environments, including plugin and theme updates, troubleshooting server-side issues, and generating hosting usage reports.
  • Implement and manage IT services, including Google Workspace user management and Slack permissions.
  • Provide detailed QA reports and documentation to support transparency and continuous improvement.

Requirements:

We require:

  • Bachelor's degree in a relevant field, such as Computer Science or Digital Media.
  • 2-3 years of experience in quality assurance for digital environments, with a focus on web and mobile applications.
  • Hands-on experience with testing tools and methodologies for web and mobile applications.
  • Proficiency in CMS platforms like WordPress and familiarity with SEO and web analytics tools.
  • Strong analytical skills and ability to identify, document, and troubleshoot issues effectively.
  • Excellent written and verbal communication skills.

Prioritization of Tasks:

  • Work collaboratively with cross-functional teams to deliver high-quality digital solutions.
  • Participate in workshops to refine QA processes and establish best practices.
  • Contribute to enhancing user experience by identifying and resolving issues early in the development process.
  • Play a critical role in maintaining the reliability and performance of digital platforms and systems.

Benefits:

  • Dental care benefits
  • Extended health care coverage
  • On-site gym and basketball court access
  • Free or discounted food options
  • Free on-site parking
  • Paid time off
  • Company events

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