Digital Quality Assurance Specialist

7 days ago


Markham, Ontario, Canada Clearoute Full time

About Clearoute

We are a professional full-service consultancy that helps businesses grow through various offerings, including branding, marketing, web development, and consulting. With over 25 years of industry experience, we have established ourselves as a trusted growth partner.

We prioritize our employees' growth and learning, providing them significant exposure to a wide range of industries and allowing them flexibility within their role to focus on what they are passionate about and can be the most successful in.

The Role

As a Digital Quality Assurance Specialist, you will play a critical role in ensuring the delivery of high-quality digital solutions by implementing robust testing methodologies and collaborating with cross-functional teams. You will ensure all digital solutions meet defined standards and align with business objectives.

Your key responsibilities will include:

  • Designing, implementing, and executing comprehensive QA strategies for digital projects.
  • Collaborating with stakeholders to translate business requirements into actionable QA plans.
  • Conducting rigorous testing to ensure all digital solutions meet defined standards and align with business objectives.
  • Developing and maintaining a QA checklist to standardize quality across projects and teams.
  • Utilizing tools like Bugherd to manage QA workflows, track bugs, and ensure timely resolution of issues.
  • Monitoring and optimizing the performance of content management systems (CMS), ensuring seamless integrations and user experience.
  • Performing WordPress maintenance tasks, such as plugin and theme updates, troubleshooting server-side issues, and generating hosting usage reports.
  • Implementing and managing IT services, including Google Workspace user management and Slack permissions.
  • Creating detailed QA reports and documentation to support transparency and continuous improvement within the team.

Requirements

To excel in this role, you must have a strong background in quality assurance, with a focus on digital environments, web, and mobile applications. You should have hands-on experience with testing tools and methodologies, proficiency in CMS platforms like WordPress, and familiarity with SEO and web analytics tools.

You should also possess strong analytical skills, excellent written and verbal communication skills, and the ability to identify, document, and troubleshoot issues effectively.

Benefits

We offer a competitive salary of $80,000 - $110,000 per year, depending on your experience, dental care, extended health care, on-site gym and basketball court, free or discounted food, free on-site parking, paid time off, and company events.



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