Food Service Team Lead

4 weeks ago

Arnprior, Ontario, Canada Subway Sandwich Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Subway Sandwich. As a Food Service Supervisor, you will be responsible for ensuring the highest quality of food and service to our customers.

Key Responsibilities:
  • Establish Work Schedules: Develop and implement efficient work schedules to meet the demands of our fast-paced environment.
  • Requisition Food and Kitchen Supplies: Source and procure high-quality food and kitchen supplies to maintain our standards.
  • Supervise and Coordinate Staff: Lead and manage a team of staff who prepare and portion food, ensuring seamless service delivery.
  • Train Staff: Provide comprehensive training to staff on job duties, sanitation, and safety procedures.
  • Quality Control: Ensure that food and service meet our quality control standards, addressing any customer complaints or concerns.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage.
  • Reporting: Prepare and submit regular reports to management.
  • Culinary Knowledge: Possess in-depth knowledge of our culinary genres and menu offerings.
  • Assembly and Delivery: Supervise the assembly of trays and delivery of food trolleys.
  • Work Schedules: Establish and manage work schedules to ensure efficient operations.
Supervision:

You will be responsible for supervising a team of 3-4 people.

Work Conditions and Physical Capabilities:
  • Fast-Paced Environment: Work in a dynamic and fast-paced environment with tight deadlines.
  • Physical Demands: Combination of sitting, standing, walking, and standing for extended periods.
  • Attention to Detail: Maintain attention to detail in a physically demanding role.
Personal Suitability:
  • Client Focus: Provide excellent customer service and maintain a client-focused approach.
  • Interpersonal Skills: Develop and maintain efficient interpersonal skills to effectively communicate with staff and customers.
  • Oral Communication: Possess excellent oral communication skills to address customer concerns and provide clear instructions.
  • Flexibility: Demonstrate flexibility in a dynamic work environment.
  • Team Player: Work collaboratively as a team player to achieve common goals.
  • Initiative: Take initiative to address customer concerns and maintain high-quality service.
  • Dependability: Demonstrate dependability and reliability in your work.

We offer a permanent position with 35 hours of work per week and English as the primary work language.

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