Director of Quality and Patient Safety
1 week ago
About the Role
We are seeking a highly skilled and experienced professional to join our team as the Director of Quality and Patient Safety at Southlake Regional Health Centre. This exciting opportunity will provide the successful candidate with the chance to lead and transform our quality and patient safety initiatives, ensuring that we deliver the highest level of care to our patients.
Key Responsibilities
- Oversee staff education and training in quality, risk, and patient safety
- Ensure evidence-informed best practices guide quality improvement initiatives
- Stay abreast of current issues and practices in quality, risk, and patient safety
- Oversee, manage, and develop the role of Quality Improvement Specialists, Patient Safety, and Risk Specialists
- Serve as an expert resource within the organization regarding patient safety and risk management approaches and best practices
- Facilitate the management of hospital quality scorecards
- Develop and oversee innovative quality and patient safety initiatives that meet and exceed national best practices, drive down variation, decrease costs, and create efficiencies, and resource management programs
- Support the spread of these initiatives/models to drive change that will have a positive impact on patient care
- Lead hospital Accreditation
Requirements
- Master's degree in Health Administration, Business Administration, Engineering, or a health-related discipline
- 10 years of progressive and cumulative leadership experience
- Excellent understanding of operational excellence, quality improvement, change management, and service innovation with expertise in utilizing tools such as lean methodologies, Six Sigma, and design thinking
- 5 years of experience in an acute care setting
- Demonstrated excellence and capabilities in interpersonal, communication, customer service, analytical approach, teamwork, and leadership skills with the ability to build meaningful connections and effective relationships, internally and externally
- Agent of change with the ability to envision new, innovative models of care, concepts, plan, energize, coach, encourage, and support
- Collaborative, open, and transparent with the ability to work with all health disciplines to achieve high-quality and safe patient care
- Passion for healthcare and the difference it makes in the lives of people every day
- Expertise in the areas of health, privacy, and risk management as it pertains to hospital insurance policies
- Excellent problem-solving, sound judgment, critical thinking, and decision-making skills
- Strong time management, planning, and organizational skills
- Excellent communication, report-writing, and presentation skills
- Superior professional judgment, diplomacy, and relationship-building skills
About Southlake Regional Health Centre
Southlake Regional Health Centre is a leading healthcare provider in the community, delivering a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care, and we serve a broader population across the northern GTA and into Simcoe-Muskoka.
Why Join Our Team?
At Southlake Regional Health Centre, we are committed to creating an environment where the best experiences happen. Our team of nearly 6,000 staff, physicians, volunteers, students, and Patient and Family Advisors are dedicated to delivering high-quality care to our patients. We are proud to have received the highest distinction of Exemplary Standing from Accreditation Canada, a testament to our commitment to quality and patient safety.
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Newmarket, Ontario, Canada Southlake Regional Health Centre Full timeJob Title: Director, Quality Enterprise Risk Management, Patient-Centered Care and Chief Privacy OfficerWe are seeking a highly skilled and experienced professional to join our team as the Director, Quality Enterprise Risk Management, Patient-Centered Care and Chief Privacy Officer at Southlake Regional Health Centre. This exciting opportunity will allow you...
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