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Customer Service Representative
2 months ago
Why is this role important?
At Real Canadian Superstore, our Customer Service Representatives play a vital role in ensuring a seamless shopping experience for our customers. They are responsible for accurately fulfilling e-commerce orders with efficiency and attention to detail.
Key Responsibilities:
- Provide exceptional customer service by assisting with general questions and maintaining a positive environment.
- Shop for customers by accurately selecting and packaging their orders with quality products.
- Process customer transactions accurately using debit, credit, cash, and gift cards.
- Communicate with customers to ensure order accuracy or to inquire about product substitutions.
What We're Looking For:
- A team player with a keen eye for detail and a passion for delivering excellent customer service.
- A driven and independent individual who can thrive in a fast-paced environment.
- A resourceful and courteous problem-solver who can effectively resolve customer inquiries.
- A motivated and adaptable individual who is eager to learn and grow with our team.
Requirements:
- No previous experience is required; we provide comprehensive training to set you up for success.
- Availability to work a variety of shifts, including early morning starts.
- Ability to lift up to 50lbs and maintain constant mobility throughout your shift.
