Customer Experience Specialist

3 days ago


Steinbach, Manitoba, Canada Carters Full time

We are seeking a motivated and enthusiastic Customer Experience Specialist to join our team at Carters, the largest branded marketer in North America of apparel exclusively for babies and young children.

About Us

Carters is the #1 most-purchased children's clothing brand.* We've become an industry leader by providing quality products and lasting careers to our team. Our close-knit culture since our founding allows us to invest in our teams with training and development programs, so we all succeed together. A Carters career doesn't feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different.

What We Love About Carters:

  • Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.
  • Benefits and perks that make life better, including an Employee Assistance Program, mental health benefits, a 30% discount on our brands, referral bonuses, and much more
  • The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.
  • Development programs to help you grow in your current role and beyond. Whether you're looking to join us for a season or a long-term career, you can grow at Carters.

About the Role

We are looking for a Part Time Customer Experience Specialist who will be the first face of the brand for growing families. As a leader, you will congratulate new parents and grandparents, introduce our new baby essentials, and help prep for the first day of school, and all the big and little moments in their parenting journey.

Key Responsibilities

  • Become a product and brand expert of our brands to help families navigate every moment from preemie to size 14
  • Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits
  • Maintain a genuine customer focus on the sales floor
  • Foster a positive, safe, and inclusive environment for employees and customers
  • Consistently model service standards and omni-channel experience while coaching others to success
  • Lead and execute an assigned business focus area through planning and detailed follow through
  • Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
  • Utilize customer feedback to identify areas of opportunity to implement actions to drive results
  • Build customer loyalty through Company sponsored programs
  • Offer consistent, in the moment feedback to store team and raise performance concerns to Store Manager
  • Recognize exceptional performance through positive reinforcement and appreciation
  • Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls

Requirements

  • A positive and solutions-oriented mindset
  • Effective and professional verbal and written communication skills
  • The ability to manage multiple tasks at once
  • Proficient Computer and technology skills (Outlook, Excel, Web navigation, etc.)
  • A variety of skills and experiences
  • A high school diploma

Estimated Salary Range: $18-$22 per hour



  • Steinbach, Manitoba, Canada Carter's, Inc Full time

    At Carter's, Inc., we are dedicated to providing the best possible experience for our customers. As a Part Time Supervisor, you will play a vital role in ensuring that our customers receive exceptional service and support throughout their shopping journey.We are seeking a highly motivated and customer-focused individual to join our team as a Part Time...


  • Steinbach, Manitoba, Canada Carters Full time

    About UsCarter's is a leading North American retailer of apparel exclusively for babies and young children, encompassing Carter's, OshKosh B'gosh, Skip*Hop, and Little Planet brands. With over 1,000 Company-operated stores in the United States, Canada, and Mexico, we provide high-quality products to our customers.


  • Steinbach, Manitoba, Canada Loewen Full time

    At Loewen, our mission is to deliver high-quality products that meet our customers' expectations.About the RoleWe are seeking a highly skilled Product Quality Assurance Specialist to join our team. This is a full-time position on the evening shift with a salary of $60,000 - $80,000 per year.As a Product Quality Assurance Specialist, you will be responsible...


  • Steinbach, Manitoba, Canada Nutrigroupe Full time

    We are currently seeking a highly skilled Procurement Specialist to join our team at Nutri Group's Countryside Farms plant in Steinbach, Manitoba. The ideal candidate will have a strong background in supply chain management and be proficient in SAP.As a proud member of the Nutri Group, we value agility, innovation, creativity, and proactivity in our teams....


  • Steinbach, Manitoba, Canada Winnipeg Regional Health Authority Full time

    We are seeking a highly skilled Infection Prevention and Control Specialist to join our team at Southern Health-Santé Sud in Steinbach, Manitoba. This is a temporary position with an anticipated start date of January 6, 2025, and an end date of March 31, 2025.Job SummaryThe Infection Prevention and Control Specialist will participate as an active member of...


  • Steinbach, Manitoba, Canada DoorDash Full time

    Flexible Freelance Opportunity with DoorDashAre you a self-motivated individual looking for a flexible way to earn money? Do you have a car, scooter, or motorcycle and know your local area well?We are seeking freelancers who can deliver food from restaurants to homes and offices. As a Dasher, you will be responsible for managing your own schedule and...


  • Steinbach, Manitoba, Canada Manitoba Health Full time

    We are seeking an Emergency Medicine Specialist to join our team at the Bethesda Regional Health Centre in Steinbach, Manitoba.About Our CentreThe Bethesda Regional Health Centre is a 21-bed emergency department that provides comprehensive care to patients of all ages. Our centre is staffed by a team of experienced healthcare professionals who are dedicated...


  • Steinbach, Manitoba, Canada Advantage Solutions Full time

    We are seeking an E-commerce Product Merchandising Specialist to join our team at Advantage Solutions. As a key member of our Retail Team Lead, you will play a vital role in shaping the future of shopping experiences and delivering on our purpose of connecting people with the products and experiences that enrich their lives.In this exciting role, you will be...


  • Steinbach, Manitoba, Canada Winnipeg Regional Health Authority Full time

    Company OverviewSouthern Health-Santé Sud is a leading healthcare provider in Manitoba, committed to delivering high-quality patient care and services.Job SummaryWe are seeking a highly motivated Home Care Support Specialist to join our team. The successful candidate will provide personalized support and care to clients in their homes, promoting...


  • Steinbach, Manitoba, Canada Black & McDonald Limited Full time

    Business Development Representative OpportunityWe are seeking a highly motivated Business Development Representative to join our team at Black & McDonald Limited. This is an excellent opportunity for a sales-driven individual to grow their career with a leading service provider in the construction, facilities management, and technical solutions...

  • Warehouse Associate

    2 weeks ago


    Steinbach, Manitoba, Canada Fastenal Full time

    At Fastenal, we are seeking a Part-time Warehouse Associate to join our team in Steinbach, MB. This role is perfect for individuals who are passionate about working in a fast-paced warehouse environment and have excellent organizational skills.About the RoleThis part-time position offers 24-28 hours of work per week, with a flexible schedule that may include...


  • Steinbach, Manitoba, Canada Advantage Solutions Inc. Full time

    We are shaping the future of shopping experiences and delivering on our purpose of connecting people with products that enrich their lives. At Advantage Solutions Inc., you will be part of a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+ countries. We provide opportunities, support, and enrichment for growth.Job...


  • Steinbach, Manitoba, Canada Westland Insurance Group Ltd. Full time

    We are seeking a talented individual to join our team as a Trainee - Insurance Advisor at Westland Insurance Group Ltd. This exciting opportunity is based in Steinbach, MB, and we are eager to find someone who is passionate about providing exceptional client service.As a Trainee, you will be empowered to develop your career in insurance by learning how to...


  • Steinbach, Manitoba, Canada Nutrigroupe Full time

    About Nutri GroupNutri Group is an organization committed to delivering high-quality products that meet the highest standards of quality for today's discerning customers and consumers.We value the agility, innovation, creativity, and proactivity of our teams and offer flexible working hours to maintain work-life balance, with flexible leave from the first...


  • Steinbach, Manitoba, Canada Nutrigroupe Full time

    We are seeking a highly skilled Buyer/Planner to join our team at Nutri Group in Steinbach, Manitoba. The ideal candidate will have a strong background in supply chain management and experience working in the food industry.Job DescriptionThe Buyer/Planner will be responsible for purchasing supplies and packaging, negotiating with vendors, and working with...


  • Steinbach, Manitoba, Canada One Insurance Group Full time

    About ONE Insurance GroupWe are a leading insurance brokerage with 28 branches, located either a short drive from Winnipeg or within the city.Job Overview:We are seeking an experienced insurance professional to join our growing team as an Insurance Advisor. This role is responsible for providing outstanding and professional counsel to our clients on their...


  • Steinbach, Manitoba, Canada Carters Full time

    About CartersCarters, Inc. is a leading North American apparel retailer exclusively for babies and young children. We encompass the Carter's, OshKosh B'gosh, Skip Hop, and Little Planet brands.Our MissionWe strive to provide quality products that meet the needs of growing families, while fostering a welcoming and inclusive environment in our stores. Our...


  • Steinbach, Manitoba, Canada Winnipeg Regional Health Authority Full time

    We are seeking a skilled Clinical Resource Nurse to join our team at the Bethesda Regional Health Centre. This full-time position is responsible for providing exceptional care and support to patients, families, and healthcare teams.OverviewThe Clinical Resource Nurse plays a vital role in maintaining and improving the quality of people-centered care. Key...


  • Steinbach, Manitoba, Canada Lart cabinets & millwork Full time

    Job OverviewWe are seeking a skilled Woodworking Apprentice to join our team at Lart cabinets & millwork. As a crucial member of our workshop, you will assist experienced cabinetmakers in the construction and installation of custom wood cabinets.About the RoleThis is an excellent opportunity for someone looking to gain hands-on experience in woodworking and...


  • Steinbach, Manitoba, Canada Dollarama L.P. Full time

    Store ManagerWe are seeking a highly motivated and experienced Store Manager to lead our retail store operations. As a key member of our team, you will be responsible for managing and overseeing the day-to-day operations of the store, including merchandising activities, recruitment and training of new employees, scheduling and inventory management.About...