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Restaurant Operations Manager

4 weeks ago

Collingwood, Ontario, Canada Tim Horton's Full time
Job Summary

We are seeking a highly skilled Restaurant Assistant Manager to join our team at Tim Horton's. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Operations Management: Evaluate daily restaurant operations, monitor revenues, and control labor costs to ensure optimal performance.
  • Staff Management: Recruit, train, and supervise staff to ensure they have the skills and knowledge needed to deliver exceptional customer service.
  • Inventory Management: Organize and maintain inventory to minimize waste and ensure efficient use of resources.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
Requirements
  • Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
  • Experience: 1 year to less than 2 years of experience in a restaurant management role.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and strong attention to detail.