Dana Hospitality Operations Team Lead
1 month ago
Job Overview
Reporting to the Location Manager, the Assistant Manager oversees the operation and supervision of the area. Key responsibilities include performing component opening and closing, monitoring cash handling procedures, and enforcing adherence to Dana Hospitality policies and procedures.
Key Responsibilities
- Perform component opening and closing.
- Monitor cash handling procedures.
- Handle HR issues such as vacation requests and ensure compliance to HR policies and procedures.
- Assist with payroll.
- Enforce adherence to Dana Hospitality policies and procedures.
- Recruit staff and oversee staff training.
- Set staff work schedules and monitor staff performance.
- Ensure adherence to all Food Safety and Physical safety rules and policies.
- Resolve customer complaints in a timely manner.
- Ensure health and safety regulations are followed at all times.
- Comply with marketing programs.
- Oversee cleaning schedule and procedures.
- Control inventory and monitor revenues.
- May be involved with menu planning for events and themed promotions.
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