Automotive Service Advisor

3 weeks ago


Whitecourt AB, Canada Eagle River Chrysler Ltd. Full time $39,066
Automotive Service Advisor Job Description

We are seeking a skilled and knowledgeable Automotive Service Advisor to provide exceptional service to our customers. As the primary point of contact, you will be responsible for ensuring customers receive expert advice and guidance on their vehicle needs.

Key Responsibilities:
  • Provide detailed explanations of recommended services and repairs to customers.
  • Upsell additional services or products that may benefit the customer's vehicle.
  • Prepare accurate estimates for repairs and services, ensuring transparency in pricing.
  • Coordinate with technicians to ensure timely completion of services while maintaining high-quality standards.
  • Follow up with customers post-service to ensure satisfaction and address any further questions or concerns.
Requirements:
  • Proven experience in customer service, preferably in an automotive environment.
  • Strong mechanical knowledge with a background in automotive repair or dealership experience is highly desirable.
  • Ability to upsell services effectively while maintaining a focus on customer satisfaction.
  • Excellent communication skills, both verbal and written, to convey technical information clearly to customers.

If you are passionate about cars and enjoy helping customers maintain their vehicles, we invite you to apply for this exciting opportunity as an Automotive Service Advisor.

Job Type: Full-time

Benefits: Dental care, On-site parking, Monday to Friday



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