Reliability Engineer

3 weeks ago

Victoria, British Columbia, Canada Worldline Full time

The Opportunity

At Worldline, we're seeking a skilled Site Reliability Engineer to join our IT Operations Team. As a key contributor, you'll be responsible for providing production support for our hosted payments platform, deploying product updates, and implementing automated solutions to optimize processes within the infrastructure.

Your Responsibilities

You'll be deploying software builds and patches into production, identifying technical problems, and implementing patches or fixes. Daily functions will include:

  • Building and setting up new development tools and infrastructure
  • Working on ways to automate and improve development and release processes
  • Analyzing problem areas and coordinating corrective actions before services are impacted
  • Understanding the needs of engineering to improve and build new development environments
  • Ensuring that systems are safe and secure against cybersecurity threats
  • Planning out projects and being involved in project management decisions
  • Recommending improvements to help facilitate remediation of production events
  • Researching and introducing tools and methodologies to help improve software deployment and process automation

Who Are We Looking For

We're looking for big thinkers who can drive positive change, step up, and show what's next. In practice, this means:

  • 4 years or more in a System Engineer or System Administration role
  • Ability to provide clear and concise technical documentation
  • Aptitude to work with both operations engineers and software developers on cross-functional teams
  • Demonstrate initiative and self-motivation as well as sound time management
  • Technical troubleshooting and problem-solving skills with strong attention to detail
  • In-depth knowledge of tools such as Ansible, Terraform, ArgoCD, GitLab, Bamboo, Elastic
  • High proficiency scripting using Powershell, Bash, Python, or similar languages
  • Solid understanding of Windows, Linux, VMware, and Cloud technologies (GCP a plus)
  • Working knowledge of software-defined infrastructure and deployment strategies
  • Relational database experience such as MySQL, MS SQL, or Postgres
  • B.S. degree in Computer Science or related field

Perks & Benefits

At Worldline, you'll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you'll also:

  • Be part of a company guided by a strong purpose to do good and recognized as the top 1% of the most sustainable companies in all sectors worldwide
  • Work with inspiring colleagues and be empowered to learn, grow, and accelerate your career
  • Cross-national work flexibility: remote, in-person, and hybrid (the option to work from our beautiful Victoria, BC office)
  • Annual paid vacation and wellness days totaling 23 days per calendar year
  • Retirement saving matching contribution up to 5% of salary
  • Extended health benefit including dental, vision, and coverage above Canada universal health care
  • Lifestyle spending account: $ towards anything that fosters a healthy lifestyle

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