Customer Support Specialist

3 months ago


Newmarket, Ontario, Canada beBee Professionals Full time $30,000 - $45,000
Customer Service Representative

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at beBee Professionals in Newmarket, Canada. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, and chat, providing accurate and helpful information.
  • Resolve customer complaints and issues in a fair and timely manner.
  • Document customer interactions and feedback to improve our service processes.
  • Collaborate with team members to achieve customer satisfaction and loyalty.
Requirements:
  • High school diploma or equivalent; additional education is a plus.
  • Previous experience in customer service or a related field.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in customer service software and tools.
Benefits:
  • Competitive hourly wage and performance bonuses.
  • Comprehensive health benefits package.
  • Opportunities for career advancement.
  • Supportive work environment with a focus on teamwork.
  • Employee discounts and perks.

If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.



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