Senior Director, Audit and Advisory Services Expert
6 days ago
This position is responsible for the management and day-to-day execution of audit activities within the overall risk management framework, which includes corporate standards, regulatory requirements, and industry best practices.
General Accountability:
The Senior Director, Audit and Advisory Services is accountable for the oversight and delivery of high-quality, professional, cost-effective, beneficial, and risk-based internal audit services for global audits associated with the company's risk management framework, including corporate standards, regulatory requirements, and industry best practices.
The role has relationship responsibility with senior executives in risk management and audit areas globally in all segments.
The Audit and Advisory Services function provides added customer value by working with management at all levels to improve the management of controllable risks. The function provides a service to senior management and the Board of Directors by providing reports which assist them in discharging their responsibilities for supervising the management of risk in Manulife.
Responsibilities:
- Accountable for the delivery of high-quality, professional, and cost-effective improved risk-based audit services associated with the company's risk management framework, including corporate standards, regulatory requirements, and industry best practices.
- Develop and manage a risk-based audit plan based on the risk assessment of the audit universe to ensure adequate audit coverage.
- Provide leadership on ways to further improve the effectiveness, efficiency, and consistency of audit services globally.
- Provide senior management, including CFOs and business unit executives, with objective and reliable assessments of the adequacy of risk management practices within their segments and provide value-added and practical recommendations to improve risk management practices.
- Assist business unit management to discharge their responsibilities by providing risk management consulting support, education, and training, and by maintaining a business-partner relationship. Plan and direct audit projects identified by audit or requested by senior management.
- Contribute to the development of Audit Services policies, strategy, and direction; continually improve audit and administration processes using technology to the fullest. Manage Audit Services' resources efficiently, economically, and effectively.
- Assist with preparation and presentation of reports to Audit Committees of Segment subsidiary companies.
- Recruit high-caliber staff and provide appropriate development and training utilizing the Audit Services Core Competencies model.
- Liaise with members of the Risk Management Development Program Committee and support risk management rotations for the development of professionals globally.
Requirements:
- Ability to quickly understand business processes and their risk implications, analyze complex situations, reach appropriate conclusions, make value-added and practical recommendations, and influence management to take appropriate actions on recommendations.
- Excellent knowledge of audit methodologies, control frameworks, and risk management practices, and regulatory requirements.
- Solid understanding of risks managed in the company's risk areas, including product development, product pricing, reserve valuation, model risk, reinsurance, capital management, and risk oversight functions.
- Proven ability to work effectively in diverse environments and cultures, over a number of office locations.
- Ability to effectively communicate ideas and recommendations orally and in writing, at Segment and Group levels, and to listen and consider ideas of others.
- Excellent customer focus and commitment to quality.
- Results-oriented; ability to balance multiple priorities and projects.
- Strong relationship skills, including a demonstrated ability to deal effectively with CFOs and business unit SVPs, VPs, and AVPs.
- Proven leadership and management skills in achieving departmental, project, and individual objectives, and in developing staff.
- Actuarial or accounting designation with relevant post-qualification experience in risk areas.
Problems/Challenges:
- Collaborate with management to obtain a consensus on establishing the problem, risk exposure, and corresponding recommendation to resolve the risk exposure.
- Manage expectations regarding assurance and advisory work deadlines and deliverables.
- Prioritize and time management in a multi-tasking environment; meeting audit plan commitments while maintaining flexibility in audit schedules to meet changing priorities.
- Drive continuous improvement in quality and cost-effectiveness of services provided. Exercising and demonstrating sound business judgment.
- Keep current with new audit techniques, company policies and procedures, regulatory requirements, and knowledge of the financial services industry.
Position Dimensions (Organizational Impact):
- Manage a team of 5, including Co-Ops, located in Toronto.
- Direct dealings with CFOs and business/functional unit heads.
- Direct dealings with regulators and external auditors.
- All types of audits may be performed, such as financial, actuarial, and operational audits, as well as assistance with the annual external audit and other projects.
- Special work may be performed, such as fraud investigations and other special investigations.
What We Offer:
- A competitive salary and benefits package.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
Our Commitment to You:
- Values-first culture.
- Boundless opportunity.
- Continuous innovation.
- Delivering the promise of Diversity, Equity, and Inclusion.
- Championing Corporate Citizenship.
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