Global Business Leader
3 weeks ago
About UNIQLO
UNIQLO, a Japanese global apparel retailer, is renowned for its high-quality, affordable clothing that focuses on simple, functional designs and offers essentials with innovative fabrics to enhance our daily lives.
Key Responsibilities:
- Ensure high standards of Customer Service in the store to maintain and reflect UNIQLO's values, mission and vision
- Lead and motivate staff: oversee team performance, provide training and foster a collaborative work environment.
- Manage Store Operations to handle inventory management, sales tracking and store presentation to optimize performance and efficiency.
- Develop and implement strategies to meet sales and improve store metrics
- Maintain Store Standards including overall safety and cleanliness to ensure compliance with company policies, uphold visual merchandising standards and manage day-to-day store activities
- Embrace and promote Uniqlo's commitment to sustainability, innovation and Lifewear philosophy
Desired Skills and Experience:
- Completion of Bachelor's degree in any discipline
- Leadership skills: Ability to lead and motivate a team, fostering a positive work environment and driving performance
- Customer Service Excellence: Strong focus on providing outstanding customer experiences and addressing their needs
- Operational Improvement: Open and analytical mindset to drive innovative processes, while being able to think on your feet and problem-solve
- Communication Skills: Effective communication to interact with staff, customers, and upper management
- Adaptability: Capacity to thrive in a dynamic and fast-paced retail environment, handling challenges with flexibility
- Ability to work a flexible schedule to meet the needs of the business/store, which includes evenings and weekends
- Flexibility to relocate to various locations within Canada over the course of your career
- Ready to start full-time from January 2025
- Strong communication in French and English
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