Health Services Coordinator
2 weeks ago
Job Summary
CP is seeking a skilled and detail-oriented Health Services Coordinator to join our team. In this role, you will be responsible for providing exceptional customer service, ensuring accurate and timely processing of administrative inquiries and tasks related to our Health Services processes. You will also be accountable for maintaining the confidentiality and integrity of occupational health information, reconciling invoices, and coordinating Health Services program documentation.
Key Responsibilities
- Provide timely and responsive customer service to administrative enquiries and processes relating to Health Services processes.
- Ensure consistent and accurate compilation, maintenance, and confidentiality of all electronic and hard copy occupational health information received within Health Services.
- Coordinate, prepare, and track Health Services program documentation and medical follow-up information.
- Ensure accurate records and data entry is maintained in the Health Services systems of records for occupational health information within established Health Services protocols.
- Collaborate with internal/external stakeholders to ensure effective and timely correspondence.
- Respond to written and verbal inquiries in writing or by telephone, and prepare correspondence in a variety of formats.
Requirements
- High School Diploma
- Medical Office Administration certification is an asset
- Up to 2 years' experience in medical office administrative/clerical duties
- Ability to work collaboratively with multidisciplinary teams to effectively manage the safe and timely return to work of injured or ill employees
- Well-developed computer skills required in MS Office Suite
- Proven ability to establish priorities and meet deadlines and demonstrated ability to work either independently or as part of a team
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