Warehouse Management Specialist

Grainger is a leading industrial distributor serving over 4.5 million customers worldwide with innovative technology and deep customer relationships.

We are seeking an experienced Warehouse Management Specialist to lead our KeepStock operations in a hybrid work environment. As a key member of our team, you will be responsible for managing a team of Onsite Service Representatives/Specialists across a large geography, ensuring the execution of on-site services activities, and driving profitability through talent excellence, customer service, sales growth, and cost optimization.

• Team Leadership: Manage a team of 10-15 representatives, providing coaching, training, and development opportunities to ensure their success and growth within the company.
• Channel Management: Oversee the channel of profitability, expense/sales ratio, supporting KPIs, and quality control of customer programs to drive business growth and efficiency.
• Partnerships: Collaborate with Sales, DC, Branch, and transportation networks to further profitability, growth, and operational targets, fostering strong partnerships to facilitate success.

To be successful in this role, you will need:

• 5+ years of retail, manufacturing, or industrial business experience.
• 2+ years' experience in supervising and managing people in a KPI-driven environment with an emphasis on training and development.
• Extensive travel (50%+) to various customer sites throughout the territory.
• Experience in financial accountability and leadership in a matrixed environment.
• Strong proficiency in Microsoft Office, including Word, Excel, and PowerPoint.

Grainger offers a competitive salary range of $80,000 - $110,000 per year, depending on location and experience. Additionally, we provide a comprehensive benefits package, including:

• Medical, dental, vision, and prescription drug coverage.
• Paid time off (PTO) and up to 12 company holidays per year.
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to support physical, emotional, mental, financial, and other concerns.
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future.
• Educational & Professional Membership Fee Assistance program.

We are proud to be an equal opportunity workplace, committed to creating a culture where everyone feels comfortable being themselves, can learn and grow, and is recognized and rewarded for their impact. If you're passionate about delivering exceptional results, building strong relationships, and driving business growth, we encourage you to apply.