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Service Technician II

2 months ago


Red Deer, Alberta, Canada All Weather Windows Full time

Job Summary:

We are seeking a skilled Service Technician II to join our team at All Weather Windows. As a Service Technician II, you will be responsible for providing exceptional customer service and performing on-site repairs and installations of windows and doors.

Key Responsibilities:

  • Operate service truck and service local calls in homes and businesses
  • Installation and repair of windows and doors in homes and businesses
  • On-site repair of product and installation of Glass and site glazing
  • Replacing sealed units and door slabs, making screens, adjusting windows and doors, and replacing casings
  • Inspecting job sites, measuring sealed units and replacing capping and caulking
  • Handles on-site problems as they occur
  • Performs heavy lifting of glass to complete site glazing
  • Maintains detailed paperwork
  • Trains Service Assistant
  • Representing the company in contacts with dealers, contractors and homeowners
  • Complying with all Health & Safety regulations
  • Perform in shop service work
  • Performing other duties as required

Requirements:

  • Mechanical aptitude, skill and experience with hand tools
  • Experienced technician with in-depth product knowledge preferred
  • Good customer relations, written and verbal communication skills
  • Innovative and problem-solving skills
  • Mechanically inclined and able to work on scaffolding at heights over 12 feet
  • Must be physically fit to perform heavy lifting of glass
  • Must be able to lift at least 50 lbs
  • Must be a team player and able to work with minimal supervision
  • Flexible and adaptable in any situation
  • Must be able to work with minimal supervision
  • Position will require working overtime and short notice
  • Travel may be required
  • Must have a valid Class 5 Driver's License and clean Driver's Abstract
  • Must pass pre-employment Drug & Alcohol Testing

About All Weather Windows:

All Weather Windows is a dynamic leader in the window and door industry in Canada. We are committed to providing exceptional customer service and investing in our people. We are looking for individuals who share our values and are passionate about delivering high-quality results.

Why Join Our Team:

We offer a growth environment that fosters the development of competencies and promotes diversity, equity, and inclusion. We believe that our differences are what make us great and are committed to creating an inclusive environment where everyone has equal opportunity to bring their best selves to work.