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Retail Store Operations Manager

2 months ago

Prince Rupert, Canada 6TH AVE FOOD MARKET LTD. Full time

Job Summary:

We are seeking an experienced Retail Store Supervisor to oversee the daily operations of our retail store.

Key Responsibilities:

  • Lead a team of 3-4 staff members, providing guidance and support to ensure exceptional customer service and sales results.
  • Assign duties and tasks to sales workers, prioritizing workload and optimizing productivity.
  • Manage inventory and merchandise effectively, maintaining accurate records and minimizing losses.
  • Prepare reports on sales and personnel matters, identifying trends and areas for improvement.
  • Resolve customer issues promptly and professionally, ensuring customer satisfaction and loyalty.
  • Manage cash and store finances, maintaining accuracy and adhering to company policies.
  • Establish work schedules and maintain a well-organized work environment, promoting efficiency and productivity.

Requirements:

  • Secondary (high) school graduation certificate, demonstrating a strong foundation in business principles and practices.
  • 7 months to less than 1 year of experience in a retail setting, with a proven track record of success in supervisory roles.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and management.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to multitask and adapt to changing circumstances, with a focus on delivering results and achieving goals.

Work Conditions:

  • A combination of sitting, standing, and walking throughout the workday, with regular breaks and opportunities for rest.
  • Standing for extended periods, including during peak sales periods or when managing cash handling activities.

Work Details:

  • Language: English.
  • Hours: 30-40 hours per week, with flexibility to adapt to changing business needs.
  • Work Term: Permanent, with opportunities for career advancement and professional growth.