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Barista

2 months ago


Thunder Bay, Ontario, Canada Twiggs Coffee Company Inc Full time
About the Role

We are seeking a skilled Barista to join our team at Twiggs Coffee Company Inc. As a Barista, you will be responsible for providing exceptional customer service and ensuring a positive experience for our patrons.

Key Responsibilities
  • Address customer complaints or concerns in a professional and courteous manner
  • Present bills to customers and accept payment in a timely and efficient manner
  • Describe menu items, including daily specials, to customers and make recommendations
  • Enforce provincial/territorial liquor legislation and regulations
  • Balance cash and record sales accurately
  • Clear and clean tables, trays, and chairs to maintain a clean and safe environment
  • Describe and advise on wine selection to customers
  • Greet patrons, present menus, and make recommendations to enhance their dining experience
  • Serve food and beverages to customers in a timely and efficient manner
  • Take orders and relay to kitchen and bar staff
  • Train staff on new procedures and policies
  • Assist clients/guests with special needs
  • Provide exceptional customer service to ensure a positive experience
Requirements
  • 1-2 years of experience in a similar role
  • Smart Serve certification
  • Workplace Hazardous Materials Information System (WHMIS) Certificate
  • Safe Food Handling certificate
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Ability to lift up to 9 kg (20 lbs)
What We Offer
  • Competitive hourly rate
  • Opportunities for advancement
  • Flexible scheduling
  • Uniform provided