Travel Sales Consultant

3 days ago

Mississauga, Ontario, Canada Adventure Canada Full time
Unlock Your Potential as a Travel Sales Consultant

Adventure Canada is a dynamic leader in regenerative travel, specializing in expedition cruising, meaningful cultural connections, and conservation. We're seeking a highly motivated and personable sales professional to join our Sales team.

This is a full-time, on-site position requiring 40 hours per week, Monday to Friday, at our Mississauga office. You may also be eligible for our flexible workplace program, which offers a hybrid work model allowing up to two days of remote work per week.

We provide a competitive extended health benefits package after successful completion of the probationary period, and you'll also be eligible to join our Deferred Profit-Sharing Program after six months of active employment.

Key Responsibilities:
  • Connect and build rapport with prospective travellers over the phone, email, and in-person to drive and close daily sales and meet service KPIs
  • Qualify prospects utilizing a CRM, data analytics, and asking the right questions
  • Ensure the use of correct booking processes and procedures for streamlined and accurate sales
  • Build and continue to develop in-depth regional knowledge of the people, ecology, and places on Adventure Canada's travel calendar
  • Connect interdepartmentally as an active contributor to improve our processes, policies, and our guest experience
  • Self-motivate, demonstrate initiative, and a strong commitment to personal goals, objectives, and work ethic
  • Represent Adventure Canada at tradeshows, events, and on expeditions
  • Embody and articulate the Adventure Canada ethos of travel as an engaging tool to make the world a better place through meaningful connection
Requirements:
  • TICO certified
  • 2+ years of successful B2B and B2C experience
  • 2+ years of CRM experience in sales or related fields
  • Proficient in Microsoft Office (Outlook, Excel, Teams) and ability to learn new software
  • Comfort and experience selling to sophisticated/affluent clientele with creativity and energy
  • Flexibility in work hours to accommodate events, sales opportunities, and/or operational changes as required, as well as a willingness to travel for business
  • Collaborative, organized, and able to manage multiple tasks under tight deadlines
  • Capable of working independently in a fast-paced hybrid team environment
  • Excellent public speaking, interpersonal, written, and communication skills
  • Fluency in French and English is an asset
  • Commitment to lifelong learning and the Truth & Reconciliation Commissions calls to action
Cultural Fit:
  • Comfortable with change and adaptable to varied responsibilities in a small office/family business environment
  • Have a passion for travel, the polar world, a love of the sea, and a commitment to Truth and Reconciliation
  • Embraces challenges and the desire to be a part of a fast-growing company where the only constant is change
  • Envisions your job description as a framework that evolves to capitalize on new opportunities personally and for the business

Adventure Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with Adventure Canada values and all applicable legislation.

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